My laptop seems to show both that Acrobat DC is installed and not installed. My concern is that the inconsistent state for Acrobat DC on my laptop may not be resolved by this and could still prevent install of Acrobat DC. Unless there is other advice, my next thought is to uninstall all Adobe applications including Creative Cloud hen login to my Adobe account on the web and see if it will allow me to do a fresh install of Creative Cloud and then Acrobat DC. When I tried to install Acrobat DC from the web, it simply opened Creative Cloud on my laptop, but I had already determined I couldn't install Acrobat DC from Creative Cloud. This, to me, shows the inconsistent state that is preventing me from moving forward. From the Control Panel, when I click on Uninstall it says it is an unavailable network resource and that I should alter the path to AcroPro.msi. Any advice?Īcrobat DC is listed on the installed applications section of Control panel, but not in the list of applications in the Start Menu. I've tried downloading from the web site, but that just triggers an open of Creative Cloud to do the install from there (which isn't working). I'm not finding a way to get it back to the 'Install' state. It seems to be stuck in an inconsistent state that won't let me get Acrobat DC installed again. When I try another Uninstall, it completes very quickly (because it isn't installed), but still just shows the non-working 'Open' button instead of an 'Install' button. Eventually I reverted to the previous Windows version, which put most things back to normal, except now I don't have Acrobat installed.Ĭreative Cloud shows the button as 'Open' for Acrobat DC, but does nothing since it is no longer installed on my laptop. I was also having similar issues with Outlook, so right and left hands weren't playing nice together.
I did an Uninstall from the Creative Cloud app, but then the Install failed.
It 'forced' use of Edge for everything, including PDFs no longer using Acrobat, giving me numerous error messages that the exe file was incompatible with Windows 10 and needed to be reinstalled. The latest Windows 10 update wreaked havoc on my laptop.
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