Open the folder and find the setup program (usually MSetup4.exe) and double-click to run it.Īfter running the setup program, right-click on the. Drag this folder out to a location where it can easily be found (such as your desktop). In most instances, there will be a folder inside the. Right-click on the file and select Rename from the pop-up menu. It may be best to save the file on your desktop so it's easy to locate.
Locate the file you downloaded from the Canon website. Remove the checkmark next to Hide extensions for known file types.
In the File Explorer Options window, select the View tab at the top. In the Find a Setting box, type File Explorer Options and select its listing in the search results. If the error appears again, follow the steps below that correspond with your Windows operating system. Try this first: Close all programs and run the downloaded file again. You may get this error due to a conflict with file extensions. Troubleshoot the "Can't create output file" when attempting to install downloaded Canon software. If it is, close the installer, then attempt to install again. Check the Taskbar or the Windows Task Manager to ensure that the installer isn't already running. If the installer is already running, and you attempt to run the installer again while the first instance of the installer is running, the "Can't create output file" error will appear. Before proceeding with any of the steps below, make sure that the installer program for the Canon drivers or software you're trying to install isn't already running.
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